There’s so much angst on the forums and blogs any more. “Boo-hoo, there are too many glitches!” “Boo-hoo, we lag wiped!” “Boo-hoo, the people in my PUG were dumb and gimped ’cause I’m just way more smart and uber than everybody!”
Oh, I have my fair share of gripes – egolitists and i2049 high on the list. But sometimes, when the world turns upside down, putting a good spin on things makes for an awesome experience.
Slvr and I ran The Riddle last night. We got swarmed with animated armors and vine horrors during the end fight; one of the hires died and both of them blew through all but a small fraction of their mana. We were OK with that, but even though Slvr’s combat log clearly showed we’d killed Frelga (OK, his panther did – point is, she was dead), the quest-completing objective – defeating her – still wasn’t checked, and the quest wouldn’t complete.
So I filled out a ticket. In a surprisingly very short time (hey, Turbine, my last few ticket response times have actually been quite prompt – keep up the good work!), I had a GM. While things didn’t QUITE start off smoothly, they sure got better. (AFAIK, Turbine has a policy against identifying GMs so I won’t use this guy’s name, but he was AWESOME.)
GM: Greetings, Evennote! I am a Game Master for Online Support and will be with you momentarily. You can reply to my messages by typing /r and entering the message.
Me: Thanks, that was pretty quick! 🙂
GM: One moment, please, while I investigate this issue.
GM: I am going to attempt to reset Frelga. Be ready to fight.
Me: *gulp* OK, but can you make her less mean? LOL
Frelga respawns, but is completely unresponsive. She just stands there staring around with a blank look on her face.
GM: Sure. In fact, I seem to have made it so she’s completely brain dead.
Me: You turned her into a hireling! :O
GM: Apparently so! I will advance this quest for you. Who are the members of your party?
Me: Can you make her stand there and bleat, “It would be prudent to heal me now?” LOL
Me: Just me and [Slvr’s ranger]. Other three are hires.
GM: You should have completion now. Check to see if you can open that chest.
Me: Thank you! Gotta say, from time of ticket to problem solved was faster than I usually get a response. 😀
Me: And yep, we’re picking up our boxes of rockses.
GM: Excellent! Is there anything else I can assist you with?
Me: Nope, that did it! And wasn’t being snarky, when you said “brain dead” I just automatically thought “hireling.” 🙂
GM: Haha, no worries. I was half-expecting her to do that. These guys can be trivial sometimes.
Me: Could be worse – you could’ve turned her into Coyle. *shudder*
GM: You’re right! Thankfully (or unfortunately, however you look at it) my powers don’t let me transform anything 🙂 I must head off, though. Enjoy your night, and good luck on your future adventures!
Maybe you had to be there, but that just made my night. So it took a little longer to finish the quest – the laughs I got out of that exchange were TOTALLY worth it.
Sometimes I wonder why so many people who play this game don’t seem to enjoy actually PLAYING this game. It’s like a race to see who can get to the end the fastest… but for me, DDO is a journey, and I want to enjoy the ride.